Microsoft Dynamics 365

A set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights.

Connect your sales, processes, tools and data

Go beyond sales force automation to outpace your competition.  Dynamics 365 is a modern CRM solution that works together with the tools you use every day, such as Microsoft 365 to boost sales productivity, better understand your customer needs and win more deals

Make smarter decisions

Leverage data-driven insights and AI to guide salespeople with next-best actions and suggested talking points for personalised engagement

Free up time for selling

Reduce busywork by automating manual tasks and enable salespeople to complete actions right from Outlook to be more productive

Get up and running quickly

Empower your salespeople and help your IT staff focus on other priorities with a connected sales platform that is easy to setup, configure and maintain

Build relationships​

Go beyond transactions and interactions to give your buyers unique recommendations that build trust and transform the customer experience.

Boost productivity​

Reduce busywork and free up sellers’ time with easy-to-use tools that boost productivity and results.

Work faster and smarter

Get up and running quickly

Reduce training time and disruptions with a similar look and feel of and integration with Microsoft Outlook, Word, and Excel

Make data driven decisions

Quickly make informed decisions using out-of- the-box reporting and smart analytics tools.

Work wherever your business takes you

Get a consistent, secure experience across your desktop, laptop and mobile devices.

Deploy a single, ​comprehensive solution​

Dynamics 365 applications work seamlessly stand alone or together for a comprehensive solution that gives you a 360 degree view of your organisation.
Lead generation
Buyers journey
Website and email content
Account based marketing
Recommendations
Next best action
Omni-channel support
Cross-sell/upsell

How BDE can help with Microsoft Dynamics 365

Migration and implementation across all industries
Custom add-ons and integration
Ongoing training and support