Power fultoolsallow you to tailor Microsoft Dynamics CRM to meet your unique business requirements. Microsoft Dynamics CRM facilitates the delivery of rapid business value with an agile solution framework that can be easily tailored and configured. TheMicrosoftDynamicsCRMplatformprovidesadeclarativeparadigmthat rangesfromdefining thedata modelto providingintegratedpersistence,security, API access, user experience and programmingparadigmsbased on amodernopen architecture. Thefollowinginvestmentsin our platform capabilitiesfurther ourcommitment to anopen, customizableand extensibleproductand onlineservice.