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MERRY CHRISTMAS AND HAPPY NEW YEAR!
The management and staff at Bortell would like to thank you for your patronage during 2008.
Our team wishes you all the best for the festive season and New Year!
For your information the Bortell offices will be closed from:
· Wednesday 24 December 2008 Office closes at 1.00pm
· Thursday 25 December 2008 - Christmas Day - Public Holiday
· Friday 26 December 2008 - Boxing Day - Public Holiday
· Monday 29 December 2008
· Tuesday 30 December 2008
· Wednesday 31 December - New Years Eve
· Thursday 01 January 2009 - New Years Day - Public Holiday
· Friday 02 January 2009
We will reopen for normal business on Monday 05 January 2009.
If you have any urgent support enquiries, contact us via email at support@bortell.com.au.
Please note this email account will be monitored on a best efforts basis during this period and support will be charged at our After Hours rate.
Alternatively, Bortell staff will also be available to assist with urgent matters on the following numbers:
· 0409 993 889 Julian Miller
· 0414 230 138 Mark Gaddie
· 0424 157 261 Martin Abraham – Dynamics GP, hardware and network support
· 0414 740 138 Riaz Mahmood – Dynamics CRM support
Once again have a safe and happy Christmas and New Year. We look forward to sharing a prosperous 2009 together.
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October 25, 2007: Bortell welcomes new Business Applications Consultant. Bortell has appointed Emily Tan as Business Applications consultant in the Melbourne office to strenghten the local technical team. Emily has several years of experience in the IT industry and specifically with Microsoft Dynamics GP. In this role, Emily will be involved in new systems implementations and will work closely with the technical team to provide support to current clients.
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October 22, 2007: Bortell is sponsoring the bi annual Malvern Primary Spring School Fair. The event is hosted by the Malvern Primary School (17 Tooronga Road, Malvern VIC) and is open to anyone willing to support the local community. It will be held on Sunday 18 November.


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October 8, 2007: Learn more about Business Intelligence and how Microsoft Dynamics GP can add considerable value to your business through powerful & flexible analytical tools including Microsoft Office, Microsoft CRM and Business Portal products. This free seminar will be held on Friday 12th October at the Novotel Hotel in Glen Waverley at 11.30 am in the Kulin room 3 or at 2.50 pm in the Kulin room 2.
Please click on the following link to register: http://www.consultingalliance.com.au/bookingform.html
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September 11, 2007: Bortell will exhibit at the upcoming Consal Software Expo show in Melbourne on Friday 12th October at the Novotel Hotel in Glen Waverley. Come and discover the latest Microsoft Dynamics GP 10.0 solution and see how it can enhance your business management functionalities. Finally, find out about Business Intelligence with our director, Julian Miller. He will be presenting at the event. More details coming soon...
- August 20, 2007: Bortell has been nominated for the Microsoft Dynamics CRM Partner of the Year Award.
Bortell MapPoint Integration to Microsoft Dynamics CRM is a web based scheduling and customer service management solution that utilises an entire portfolio of the Microsoft product stack.
Bortell Advanced Service Scheduling solution allows the business to utilise its workforce more efficiently by providing real time and precise scheduling capabilities. The system maximises call centre user productivity, impartiality and confidence by automatically calculating (based on user defined business rules) and determining the best person to send on a particular job at a particular location and point in time. Organisation processes are automated to minimise human errors in scheduling.
Key features and benefits of the solution include:
- Accuracy of schedule time (close to 1 minute)
- Immediate real time response to users of the web application (optimised multi-threaded code provides fast integration to MapPoint, updating scores and rankings as new data becomes available)
- Scoring system to schedule technicians is based on user defined factors such as existing location and clients address, estimated travel time, technician skills and availabilities, etc
- System calculates a score (maximum 100) based on business user defined rules and assigns to technicians.
- Technicians are then ranked from highest to lowest making selection easy and accurate and maximising efficiency by centralised call centre staff
- Administration console for users enables easy, flexible maintenance and adjustment to defined business rules including factors, ratings and weightings.
The awards final will be held during the Microsoft Australia Partner Conference 2007 from 29th to 31th August.
For more information on Bortell add on modules and enhanced customisations, please feel free to contact us on 1300 267 835.
Bourse Data has grown since inception in 1992 to become Australia's most trusted, leading independent supplier of financial market data, tools and services for private and professional investors and traders. Bourse Data has recently merged with two other companies that provide financial advisory services, online trading solutions and analysis tools for traders – namely Cube Financial Group and MDS News.
Currently Bourse Data is using Great Plains V 6.0 software for financials and custom developed software for billing which is interfaced to the Microsoft Dynamics GP accounting back-end. The other two companies (Cube and MDS) are currently using QuickBooks.
Bortell will implement Dynamics GP 10.0 to its new entities to be able to efficiently produce consolidated management reports.
Fresh Generation is Australian leading provedore of fruit and vegetables supplying Melbourne’s premiere restaurants for the past 10 years. The company was using a customised in house accounting system.
The implementation of Dynamics GP 10.0 will significantly improve its financial and distribution functions. Blue Freeway is a group of digital and interactive Marketing and communications companies (comprising ten companies in current portfolio) that provide a full range of online and mobile communications services. The group has over 200 employees with offices in Melbourne, Sydney and Perth. Blue Freeway currently runs MYOB and various other systems in the portfolio companies. Blue Freeway will also be implementing Dynamics CRM internally.
May 11, 2007: Bortell is pleased to announce one new GP client: Cook's Construction. Cook's Construction Pty Ltd is Australia's largest privately owned earthmoving and mining contracting company. Bortell will provide them with ongoing support and maintenance.
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March 16, 2007: Bortell will exhibit at the upcoming Consal business software Expo at the Moonee Valley Racing Club, Mooney Valley on Thursday, 22 March, 2007. Learn more about the flexibility and reliability of Microsoft Dynamic GP and Dynamic CRM and see how the Microsoft Dynamic solutions can significantly improve your business operations. Finally, find out about Business Intelligence with our director, Julian Miller. He will be presenting at 10.45 AM. Book online on www.consultingalliance.com.au/latest.html
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October 2, 2006: Bortell is pleased to welcome Camp Australia as a new Microsoft Dynamics GP customer. The company implemented Great Plains 8.0 in September 2005. Bortell will provide them with support and maintenance and will upgrade their current Great Plains version to the latest Dynamics v9. Camp Australia is the leading provider of Outside School Hours Care (OSHC) partnerships for Australian schools.
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September 18, 2006: After a successful exhibition in April, Bortell is pleased to announce its attendance at the upcoming Consal software business expo in Glen Waverley on Thursday, 5 October, 2006. Come and visit our team of experts to see how Bortell business solutions can help your business to gain efficiency and improve productivity. Learn more about the flexibility and reliability of Microsoft Dynamic GP and Dynamic CRM and see how the Microsoft Dynamic solutions can significantly improve your business operations. For more information and to register: go on www.consultingalliance.com.au/latest.htmlThe Novotel, Glen Waverley, is situated at 285 Springvale Road, Glen Waverley in Victoria. For directions, please download the map (Melway 71 C2)
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September 18, 2006: Learn more about business intelligence with our director, Julian Miller. Come and see Julian’s presentation and find out how better data reporting can improve your decision making. The presentation will be held at the Novotel Glen Waverley in Kulin Room 1 at 12.30 PM and 2.45 PM (repeat) on Thursday 5 October. Microsoft Dynamics GP can significantly improve the performance of your business through powerful and flexible analytical tools and tight integration to Microsoft Office, Microsoft CRM and Business Portal products.
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June 30, 2006: Bortell announces The Indicium Technology Group as a new customer. Bortell will be implementing the exclusive Fieldpoint Alert Service Management, Microsoft Dynamics GP and the Business Portal series modules. The Indicium Group is based in Sydney and is a specialist provider of network, support and Internet services to Australian businesses. The implementation of Fieldpoint Alert and Dynamics GP will provide the company with an operational and management support tool that will monitor and track the company service levels.
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June 30, 2006: Bortell announces Gizmo as a new Microsoft Dynamics GP and CRM customer. Gizmo is a start up IT Services Company based in Sydney. Bortell will provide advanced custom integration of Dynamics CRM to GP to equip the company with a complete view of customers’ information and financial metrics. Both solutions will be scalable to cope with expected rapid growth.
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June 30, 2006: Bortell welcomes Three Hats as a new Microsoft Dynamics GP and HR3 client. Three Hats Imaginative Foods, based in Melbourne, is a fine food distributor. The Bortell implementation of the Microsoft Dynamics GP and HR3 payroll Advantage will provide a strong back office accounting function support to the Three Hats operations.
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June 30, 2006: Bortell welcomes The Victor Smorgon Group as a new customer. Bortell will upgrade their current Microsoft Dynamics GP (formerly Great Plains) to the latest version 9.0, implement Business Portal and work on Projects to further consolidate reporting and processing efficiencies across the Group. Bortell will provide them with personalised support services.
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August 2006: Bortell is seeking a new Microsoft Dynamics GP or CRM Consultant (for more information go to careers)
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April 2006: The Consal Software Expo 2006 will be held in Melbourne on 6 April 2006. A day of informative seminars is also included to keep you with the latest trends and development in business software. Learn more about the benefits of Microsoft Dynamics GP with the director of Bortell, Julian Miller. Julian will present at the Consal seminar on “adding value to your business”.
- June 2005: Bortell signs 2 new GP clients (Overland, Snowball group)
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Interested in the services and products that we can provide to you?
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Contact us, 1300 BORTEL |
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